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Privacy Policy

Welcome to Cryptobasistrade – a platform offering a framework and tools for managing and hedging your portfolio of supported cryptocurrencies. The platform is made available as software as a service (“SAAS”) through our website at (“Platform”).

This Privacy Policy describes how FirstBasis OÜ (also referred to as “FirstBasis” or “we”) may collect, store, use and/or share your personal data. This Privacy Policy applies to all products and services offered by FirstBasis on the Platform.

We follow the rules set forth in the General Data Protection Regulation (“GDPR”), OPPA, CAN-SPAM and COPPA.

For the purposes of GDPR, FirstBasis OÜ is the data controller and Amazon Web Services EMEA Société a responsabilité limitée is the data processor.

What types of information do we collect?

We collect certain personal information such as your email address, API keys for cryptocurrency exchanges and your public blockchain addresses and ask you to create a username and password when you register your account and subsequently interact with the Platform. We may also ask additional personal information when you request customer support or otherwise communicate with us. This information is communicated by you voluntarily and you can always refuse to provide such information except when it is essential for the functionality of the Platform.

We may also automatically collect non-personal information about your use of the Platform such as log information (access time, pages visited, IP address etc.)

How do we use your information?

We use collected information to provide and improve our services, including administration of your account and enabling the functionality of the Platform. We may also use collected information to comply with our legal obligations, enforce the terms governing the use of the Platform or for any other purpose disclosed to you at the time when the information is collected.

How do we share your information?

We do not share your information with vendors, consultants or other third parties except as strictly necessary for the functionality of the Platform or with your consent. We may have to share your information in response to a request for information or proactively if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.

Data retention

We store collected information for as long as is necessary for the purpose for which it was originally collected. We may retain certain information for legitimate business purposes or as required by law.

Web Browser Cookies

Cookies are data files stored on your computer to collect standard Internet log information and visitor behavior information. When you visit the Platform, we may collect information from you automatically through cookies or similar technology.

We only use cookies that are essential for the operation of the Platform and its functionality such as for keeping you logged in to your account.

You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. Doing so may affect the availability or functionality of the Platform.

How to access your personal data?

If you are an EU citizen and want to exercise your rights according to article 15 of the GDPR, please contact our customer support.

How to modify your personal data or delete your account?

If you are a registered user of the Platform, you can modify your personal information in your account settings and/ or by contacting our customer support.

If you want to delete your account and all personal identifiable data, please contact our customer support.

Other provisions

FirstBasis reserves the right to update this Privacy Policy at any time. We encourage you to frequently check this page for any changes to stay informed about our privacy policies. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and take note of modifications.

By using our Platform, you agree to this Privacy Policy. Your continued use of the Platform following modifications of this Privacy Policy will signify your acceptance of such modifications.

Our Platform may contain links to other websites. The Privacy Policy applies only to the Platform, so if you click on a link to another website, you should read their privacy policy.

Contacting us

If you have any questions or queries regarding this Privacy Policy, please contact our customer support at [email protected]